Frequently asked questions

FAQ

  1. Requirements
    Renter  must be at least 21 years of age to rent but under 25 year olds are  assessed an underage fee;  Renter must have a valid US driver's  license; Renter must have a valid credit card (no prepaid); Full cost of  rental is charged at time of rental plus additional $281.38 security  deposit
  2. Special requirements (does not apply to all vehicles)
    Renter  must provide proof of insurance before rental; Insurance must be in  renter's name; Renter's insurance must have "State minimums" of  insurance coverage; Please contact Autolink rental for more details
  3. Insurance
    Proof of insurance and verification is required on all rental vehicles
  4. Renters Collision Protection (RCP)
    RCP coverage is optional insurance coverage offered by Autolink Rental available for purchase at $25 per day.
  5. Additional Driver
    Up  to 2 additional drivers are acceptable per contract; Cost is $9.25 per  day per qualified additional driver; All additional drivers must be  present at time of rental; Additional driver must be 21 years or older
  6. Cash Rental Requirements
    Renter  must meet the Autolink Rental license and age requirements; Cash renter  must provide all requested documentation prior to renting vehicle;  Proof of insurance to be verified by Autolink rental representative  during or before vehicle pickup; Full rental amount paid before or  during pickup plus additional $281.38 security deposit and any other  deposits deemed appropriate by Autolink Rental.
  7. Smoke Free Policy
    We request all clients to refrain from smoking inside our vehicles in  consideration to other renters and to avoid the penalty fee of $250  which goes towards ridding the vehicle of cigerette smell and residue.
  8. Vehicle Returns
    Vehicle must be returned during normal business hours. Returning vehicle after business hours incurs $500 penalty fee; 
    Renter returning vehicle 2 to 3 hours after rental duration will be  assessed a $35 hourly fee, after 3 hours of late return the full daily  rate applies
    Any indication of tampering with vehicle or vandalism will incure extra charges and/or authorities will be notified; 
    Renter returning vehicle in need of cleaning will be assessed up to $350 charge, depending on the state of the vehicle