Definitions Agreement means all terms and conditions found on this website. "You" or "Your" mean the person identified as the customer elsewhere in this Agreement, any Authorized Driver and any person or organization to whom charges are billed by us at its or the customer's direction. All persons referred to as "you" or "your" are jointly and severally bound by this Agreement. "We", "Our" or "Us" means the business, Autolink Rental. "Authorized Driver" means the renter and any additional driver listed by us on this Agreement, provided that person has a valid driver's license and, is at least age 21. Only Authorized Drivers may operate the Vehicle. "Vehicle" means the automobile or truck identified in this Agreement and any vehicle we substitute for it, and all its tires, tools, accessories, equipment keys and vehicle documents. "CDW" means Collision Damage Waiver. "RCP" Means Renter's Collision Protection. "Physical Damage" means damage to, or loss of, the Vehicle caused by collision or upset; it does not include comprehensive damage or loss, such as loss of the vehicle due to theft, vandalism; act of nature, riot or civil disturbance; hail; flood; or fire. Physical Damage excludes interior burn holes, window stars or cracks not caused by collision or upset. "Loss of use" means the loss of our ability to use the Vehicle for any purpose caused by damage or loss during this rental. Loss of use is calculated by multiplying the number of days from the date the Vehicle is damaged or lost until it is repaired or replaced, times the daily rental rate.
2. Condition and Return of Vehicle Autolink reserves the right to cancel a reservation anytime due to but not limited to sudden unavailability of vehicle. You must return the Vehicle to our rental office on the date and time specified in this Agreement, and in the same condition that you received it, except for ordinary wear. If the Vehicle is returned after closing hours, you remain responsible for the safety of, and any damage to, or loss of, the Vehicle until we inspect it upon our next opening for business. Renter returning vehicle 3 hours after rental duration will be assessed an hourly fee for first 3 hours, after 3 hours of late return, the full daily rate applies.Service to the Vehicle or replacement of parts or accessories during the rental must have our prior approval. You must check and maintain all fluid levels.
3. Responsibility for Damage or Loss / Reporting to Police You are responsible for all loss or theft of, or damage to, the Vehicle, which includes the cost of repair, or the actual cash retail value of the Vehicle on the date of the loss if the Vehicle is not repairable or if we elect not to repair the vehicle, plus loss of use, diminished value of the Vehicle caused by damage to it or repair of it, and our administrative expenses incurred processing the claim. You must report all accidents or incidents of theft and vandalism to us and the police as soon as you discover them.
4. Renters Collision Protection (RCP) Purchase of RCP is optional on all Autolink Rental vehicles at a cost of $27/day with $250 deductible. This portion covers a portion of any damage done to our vehicles and we will waive our right to collect from you for a portion of Physical Damage to the Vehicle. We will not waive this right if damage to the Vehicle: (a) is caused by anyone who is not an Authorized Driver, or by anyone whose driving license is suspended in any jurisdiction; (b) is caused by anyone under the influence of prescription or non-prescription drugs or alcohol; (c) is caused by someone who obtained the Vehicle or extended the rental period by giving us false, fraudulent or misleading information; (d) occurs while the Vehicle is used in furtherance of any illegal purpose or under any circumstance that would constitute a violation of law, other than a minor traffic violation; (e) occurs while carrying persons or property for hire or while pushing or towing anything, or in any race, speed test or contest; (f) occurs while teaching anyone to drive; (g) occurs while carrying dangerous or hazardous items or illegal material in or on the Vehicle; (h) occurs outside the geographic limitations indicated on the reverse; (i) occurs when it is loaded beyond its capacity; (j) occurs as a result of driving the vehicle on unpaved roads; (k) occurs while transporting more persons than the Vehicle has seat belts, or while carrying persons outside the passenger compartment; (l) occurs while transporting children without approved child safety seats as required by law; (m) occurs and the odometer has been tampered with or disconnected; (n) occurs when the vehicle's fluid levels are low, or it is otherwise reasonable to expect you to know that further operation would damage the vehicle' (o) results from inadequately secured cargo; (p) where applicable, is caused by anyone who lacks experience operating a manual transmission; (q) is a result of your willful, wanton or reckless act; (r) occurs and you fail to summon the police to any accident involving personal injury or property damage; or, (s) is caused by an animal transported in the Vehicle.
5. Insurance You are responsible for all damage or loss you cause to others. You agree to provide auto liability, collision and comprehensive insurance covering you, us and the Vehicle. Where state law requires us to provide auto liability insurance, or if you have no auto liability insurance, we provide auto liability insurance (the "Policy") that is secondary to any other valid and collectible insurance whether primary, secondary, excess or contingent. The Policy provides property damage liability coverage with limits no higher than minimum levels prescribed by the vehicular financial responsibility laws of the state whose laws apply to the loss. You and we reject PIP, medical payments, no-fault and uninsured and under-insured motorist coverage, where permitted by law. The Policy is void if you violate the terms of this Agreement, or if you fail to cooperate in any loss investigation conducted by us or our insurer.
6. Charges You will pay us, or the appropriate government authorities, on demand all charges due us under this Agreement, including, but not limited to (a) time and mileage for the period you keep the Vehicle, or a mileage charged based on our experience if the odometer is tampered with or disconnected; (b)charges for additional drivers; (c) optional products and services you purchased; (d) Fuel, if you return the Vehicle with less fuel than when rented; (e) applicable taxes and fees; (f) all parking, traffic and toll violations, fines, penalties, forfeitures, court costs, towing, impound and storage charges and other expenses involving the Vehicle assessed against us or the vehicle, unless these expenses are our fault; (g) $50, plus $5/mile for every mile between the renting location and the place where the Vehicle is returned, repossessed or abandoned, plus total cost of key replacement and all other expenses we incur in locating and recovering the Vehicle if you fail to return it or if we elect to repossess the Vehicle under the terms of this Agreement; (h) all costs, including pre- and post-judgment attorney fees, we incur collecting payment from you or otherwise enforcing our rights under this Agreement; (i) a 2% per month late payment fee, or the maximum amount allowed by law (if less than 2%) on all amounts past due; (j) $50 or the maximum amount permitted by law, whichever is greater, if you pay us with a check returned unpaid for any reason; (k) Refunds - Starting June 1 2019, $79 of your total payment will be held as a fee for each reserved vehicle to cover merchant service charges for payment processingof refunds resulting from reservation cancellations. No refunds for early returns, see (8) (l)a reasonable fee not to exceed $350 to clean the Vehicle if returned substantially less clean than when rented (m) any outstanding balance you owe as a result of your rental not limited to all listed above and including additional rental days or late rental returns or rental extensions.
7. Deposit We authorize a deposit hold of $250 with your credit card or debit card at the time of your rental pick up, which will be released when you return our vehicle. We may use your deposit to pay any amounts owed to us under this Agreement. For non-extension rentals we authorize an additional $250 deposit hold to make up for losses on any extension made or taken on non-extension rentals. Toll charges for debit card users must be prepaid at pick up.
8. Early Return Please note that we are unable to give a refund if you return the vehicle early.
9. ENFORCED Penalty Fees for No Shows/Lost Rentals/Non Extension Rentals/Cancellations - Penalty free cancellations are allowed within 72 hours of reservation prior to pick up date (Effective October 2019). This applies if pick up date is not same or very next day. If pick up date is 72 hours away, cancellations must be made not less than 24 hrs before pick up time to avoid the penalty charge. 15 percent of your total rental cost will be charged as the penalty fee for reservation cancellations after 72 hours plus $79 merchant processing fee for processed payments. Merchant processing fee is different from penalty fee and is mandatory on all processed payments. The 15 percent charge helps Autolink Rental recover from lost rentals during the reservation period. In all situations, vehicles must be returned to pick-up location before a rental extension can be taken, or Autolink Rental office must be communicated with and in agreement on an extension. Non-extension rentals are rentals that cannot be extended beyond the agreed policy return date for any reason deemed necessary by Autolink Rental. Renter agrees to pay penalty of $250 if a non-extension rental is not returned on or by policy return date as agreed, this is in addition to any owed balances. Non-extension rentals are signed and agreed to at pick-up.
10. Your Property You release us, our agents and employees from all claims for loss of, or damage to, your personal property (including a vehicle) or that of any other person, that we received, handled or stored, or that was left or carried in or on the Vehicle or in any service vehicle or in our offices, whether or not the loss or damage was caused by our negligence or was otherwise our responsibility.
11. Breach of Agreement The acts listed in paragraph 4, above, are prohibited uses of the Vehicles and breaches of this Agreement. You waive all recourse against us for any criminal reports or prosecutions that we take against you that arise out of your breach of this Agreement.
12. Modifications No term of this Agreement can be waived or modified except by a writing that we have signed. If you wish to extend the rental period, you must return the Vehicle to our rental office for inspection and written amendment by us of the due-in date. This Agreement constitutes the entire agreement between you and us. All prior representations and agreements between you and us regarding this rental are void.
13. Miscellaneous A waiver by us of any breach of this Agreement is not a waiver of any additional breach or waiver of the performance of your obligations under the Agreement. Our acceptance of payment from you or our failure, refusal or neglect to exercise any of our rights under this Agreement does not constitute a waiver of any other provision of this Agreement. Unless prohibited by law, you release us from any liability for consequential, special or punitive damages in connection with this rental or the reservation of a vehicle. If any provision of this Agreement is deemed void or unenforceable, the remaining provisions are valid and enforceable.
14. Taxes and other fees Taxes are not included in rental rates. Other charges may also apply including property tax surcharge, energy surcharge and service fee. Also fees associated with arranged pick ups and drop offs at designated locations may also apply.
15. Travel outside the United States. Autolink Rental vehicles are not allowed for travel outside of the United States.
16. Smoke-Free Policy We want all clients to refrain from smoking inside our vehicles for the comfort of all renters. Autolink Rental Agent will inspect vehicle for evidence of smoking activity and if this is found to be evident, renter shall be assessed a cleaning fee of $250 to remove the smell.